FAQ

Common questions.

Stays cold 20–30 mins from freezer. Enough for relief. Refreeze and reuse.
Yes. Gentle cold compression, no direct ice contact. Safe for daily use by anyone.
30-day money-back guarantee. Contact us, we refund in full. No questions asked.
Processed 1–2 business days. Arrives 5–10 business days. Free shipping always.
Yes — for migraines, tension, sinus, eye strain. Microwave 15 sec for heat mode.
Black, Pink, and Blue. Same therapy in all colors.