Terms of Service

Last Updated: June 2026

Welcome to GelCalm. By accessing or using our website, products, and services, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. Overview

Throughout the site, the terms "we", "us", and "our" refer to GelCalm.

By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional policies referenced herein.

If you do not agree to all terms and conditions, you may not access the website or use our services.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have given consent for any minor dependents to use this site under your supervision.

3. Products and Services

We strive to display product descriptions, images, pricing, and availability as accurately as possible.

However, we do not guarantee that all information is complete, current, or error-free.

We reserve the right to:

• Modify product information at any time

• Discontinue products without notice

• Limit product quantities

• Refuse service to anyone for any reason

4. Pricing and Payments

All prices displayed on our website are listed in Canadian Dollars (CAD) unless otherwise stated.

We reserve the right to change pricing without prior notice.

Payments are securely processed through trusted third-party payment providers.

5. Order Acceptance

After placing an order, you will receive an order confirmation email.

This email does not constitute acceptance of your order.

We reserve the right to:

• Cancel suspicious or fraudulent orders

• Refuse orders that violate our policies

• Limit quantities purchased per customer

If your order is cancelled, you will receive a full refund.

6. Shipping and Delivery

Estimated delivery times are provided as guidelines only.

Actual delivery times may vary due to:

• Carrier delays

• Customs processing

• Weather conditions

• Supplier fulfillment delays

• Other circumstances beyond our control

GelCalm is not responsible for delays caused by shipping carriers or customs authorities.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

8. Product Use Disclaimer

GelCalm products are intended for general wellness and comfort purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information provided on this website is for informational purposes only and should not be considered medical advice.

Always consult a qualified healthcare professional regarding any medical concerns.

9. Accuracy of Information

We make reasonable efforts to ensure the information on our website is accurate.

However, we do not warrant that:

• Product descriptions are error-free

• Website content is complete

• Information is always current

We reserve the right to correct errors or inaccuracies at any time.

10. Intellectual Property

All content on this website, including:

• Logos

• Branding

• Product images

• Graphics

• Text

• Design elements

is the property of GelCalm and may not be copied, reproduced, distributed, or used without prior written permission.

11. Prohibited Uses

You may not use our website:

• For unlawful purposes

• To violate any laws or regulations

• To transmit harmful code or malware

• To interfere with website security

• To engage in fraudulent activities

Violation of these terms may result in termination of access to our services.

12. Limitation of Liability

To the maximum extent permitted by law, GelCalm shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of our products

• Use of our website

• Delayed shipments

• Technical interruptions

• Third-party service failures

Our maximum liability shall not exceed the amount paid for the product purchased.

13. Indemnification

You agree to indemnify and hold harmless GelCalm, its owners, affiliates, partners, employees, and service providers from any claim, liability, or demand arising from your violation of these Terms of Service.

14. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of any third-party services.

15. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Changes will become effective immediately upon posting on this website.

Your continued use of the website constitutes acceptance of any updated terms.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Canada and the Province of Ontario, without regard to conflict of law principles.

17. Contact Information

For questions regarding these Terms of Service, please contact:

GelCalm

Email: gelcalm.ca@gmail.com

Customer Support:
Monday–Friday, 9:00 AM – 6:00 PM EST

Response Time: 24–48 Business Hours